HOW TO ORDER

Ordering Information

Make sure your order is complete and avoid production delays!

COMPANY INFORMATION:

■  Show product style #, description, product color, imprint color, Quantity ordered correct costs & set up charges, if applicable.
■  License frames, you must note 2 or 4 hole configuration.
■  Imprint location provides artwork or sketch, and if needed request a paper proof.
■  Repeat orders, give previous order information.

PRODUCT INFORMATION:

■  Show product style #, description, product color, imprint color, Quantity ordered correct costs & set up charges, if applicable.
■  License frames, you must note 2 or 4 hole configuration.
■  Imprint location provides artwork or sketch, and if needed request a paper proof.
■  Repeat orders, give previous order information.

Orders:

No phone orders accepted, fax, E-mail or mail your orders.

LICENSE FRAME HOLE CONFIGURATION:

Unless otherwise noted, all plastic license plate frame orders will be produced with 4 holes.
Metal license plate frames will have top holes only. It’s your responsibility to note otherwise.

ARTWORK & PROOFS:


We accept only vector art in Adobe Illustrator. Art must be saved as EPS, AI or PDF file with all fonts outlined and color separated.
Business cards or fax copy is not accepted as an artwork.
Art charge may apply if proper art is not supplied – please contact factory for more information.
MSL Line reserves the right to change or modify accordingly any artwork. Digital proof is available by e-mail. The first proof is free with the order; an additional proof is $10.00 each.

FIT/COVERAGE  INFORMATION:

MSL Line is NOT responsible for any fit or coverage problems. It is your responsibility to ensure the license frame selected is correct and meets your state specific requirements.

TERMS & CONDITIONS:

New Distributors: Prepayment required  prior to  any  production. A completed Credit Application is required to establish credit terms.

STANDARD  PRODUCTION:

Standard production time is based on the date the order is received or any customer requested proofs, are signed off.

OVER/UNDER  RUNS:

Up to 10% over/under run.

LOGOS/ILLUSTRATIONS:

Any logos and/or illustrations used in the production of this catalog, are for illustrative purposes only. MSL Line does not imply any endorsement, nor items produced with any specific logos, reproduced with the express written consent of the owner of such designs.

IMPRINT COLOR AND CHANGE OF COPY:

Absolute minimum per copy change is catalog quantities. Add $25.00 per change.

SHIPPING INFORMATION:

All orders shipped UPS Ground unless otherwise noted.
Freight Charges are prepaid and added to an invoice. Prices, F.O.B. Gardena, CA 90248

SPLIT/DROP SHIPMENTS:

Split shipment charges $25(z). Minimum is 2,000 split in 1,000 units. Second half must be shipped within 6 months or you will be billed corrected (higher) pricing. We will contact you, before shipping second half of order.
Split Destination, adds $5.00(z) per destination, plus applicable shipping charges.
No charge for Drop Shipments.

CANCELLATIONS/CHANGES:

You are responsible for any and all production costs at the time of any cancelation and or changes to your order. All cancelations or changes MUST be confirmed in writing.

RUSH ORDERS:

We make every effort to meet shipping dates. If your customer needs Quick Shipping, call factory for details, as there may be additional charges.

INACTIVE DIES & ARTWORK
All dies and artwork are the possession of MSL Line, and will remain in our active status for a period of 3 years, after which, all inactive dies and artwork will be discarded.

SHIPPING CLAIMS:

All claims for loss, damage (concealed or otherwise), must be filed with the delivering carrier, as all shipments leave our factory in good condition. Check shipment upon arrival.
Check order for any errors in manufacturing and notify MSL Line immediately. Factory cannot be held responsible for any manufacturing errors after 30 days from receipt of order.
No returned product will be accepted without a prior return authorization. NO returns and/or claims will be given after 30 days from receipt of order.
Return freight charges must be Prepaid. If MSL Line is judged to be at fault, we will credit back the charges.

DISCLAIMER:

Products in this catalog are NOT guaranteed in States that use road salt or other chemicals for snow abatement.

PRICES/TERMS SUBJECT TO CHANGE:

All prices, specifications and terms in this catalog, are subject to change without notice. All orders are subject to the approval of MSL Line and are not binding unless accepted by MSL Line. MSL Line reserves the right to refuse any order at any time. All orders are subject to the availability of materials. MSL Line shall not be liable for the inability to ship any regularly scheduled order(s) due to any material or part shortages.